Shipping policy
Last Updated: September 2026
At Zohira Jewels, we carefully pack every order to ensure your jewellery reaches you safely.
Order Processing
Orders are generally processed and prepared for dispatch as soon as possible after successful payment confirmation.
Processing times may vary during sales, promotions, holidays, or periods of high order volume.
Delivery Time
Estimated delivery timelines may vary depending on your delivery location and courier availability.
The delivery estimate shown during checkout or on the product page should be considered an approximate timeframe and not a guaranteed delivery date.
Shipping Updates
Once your order has been dispatched, you may receive shipping and tracking information through the contact details provided during checkout.
Delays
Delivery may occasionally be delayed due to:
- Courier or logistics issues
- Weather conditions
- Public holidays
- Incorrect or incomplete addresses
- Remote delivery locations
- Unexpected operational circumstances
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Damaged Package
If your package appears damaged or tampered with upon delivery, please document the condition and contact us as soon as possible with photographs and your order details.
Contact
Zohira Jewels
Phone: 9873660020
Email: asnzohirajewels@gmail.com